Responsibilities of the Board
Disclosure and Transparency
Audited Annual Financial Reports
Location of the following information in the 2015 Annual Report
Other information available for verification:
Corporate Social Responsibility
Policy Directions. Being the parent company of CDC, BCDA sets policy directions on properties/lands to be developed in consonance with BCDA's mandate. CDC's positive performance and remittance of dividends to BCDA and National Government measure how well CDC serves interest of its parent company
Investment Opportunities. CDC enters into lease contracts, joint venture projects and other modes of disposition with its lessees/JV partners, resulting to return on investment which enhances their standing in the real estate industry. Continuous renewal of leases and/or expansion indicates that CDC satisfies the interests of locators.
The CDC Management ensures that stakeholders’ business concerns are determined and resolved to enhance customer satisfaction and welfare. The following mechanisms are undertaken to ensure customer welfare are handled and addressed:
Dedicated Account Officers are assigned per locator to personally meet stakeholder and discuss business concerns as often as necessary;
Consultation with business groups are initiated (e.g. Clark Investors and Locators Associations (CILA) Consultations);
Regular feedback systems have been established:
Daily customer satisfaction survey form are distributed per visitor and/or transaction per division/department. Customers Satisfaction Survey Forms are available at all front line departments for customers to fill up, seal and leave inside designated drop boxes or email to firstname.lastname@example.org;
Annual customer satisfaction survey is conducted by a third party. The methodology of customer satisfaction survey by a third party is to sample size 100 locators randomly selected every year. The distribution and collection of forms are made thru e-mail, by personal delivery and drop boxes.
These activities aim to measure stakeholders’ satisfaction as well as monitor performance of CDC in terms of meeting the stakeholder requirements and expectations. Result of the survey are evaluated and presented to management for review.
Improved Economic Conditions. CDC undertakes infrastructure projects which increase economic opportunities for the surrounding communities of the Clark Freeport Zone and the Clark Special Economic Zone, and where CDC projects are situated, thus benefiting the LGUs. Improved quality of life thru employment, corporate social responsibility (CSR) and infrastructure projects determine how CDC have served their interests. Likewise, letters of commendations and positive press releases from LGUs can be tools in ensuring that CDC satisfied these stakeholders
Socio-Economic Assistance. CDC improves the quality of life and gives dignity to IPs/Aetas communities affected by the CDC conversion program through livelihood programs and management of ancestral domains. IPs/Aeta communities' advocacy, active support and participation to CDC's livelihood and CSR's programs/projects determine positive response of CDC having served their interests. Through these various programs, IPs may likewise fit the requirements of various companies inside the zone for their possible employment.
Economic Assistance. CDC improves the quality of life and gives dignity to communities affected by the CDC conversion program. CDC gives qualified beneficiaries economic, including employment to qualified persons with disability (PWDs).. CDC may monitor the positive press releases from LGUs in order to determine if it has served the interest of PAP and if there are other opportunities to improve the support it gives.
Professional Growth and Development. CDC provides its employees with opportunities for professional growth and development and providing learning and training facilities and avenues where such growth can be applied. Efficient performance of employees that translates to the accomplishment of the major final output of the corporation measures how CDC serves the interests of its employees.
Economic Opportunities. The suppliers gain economic opportunities since CDC undertakes a lot of procurement activities in the pursuit of its mandate. CDC sees to it that complaints and protests from suppliers are minimized, if there are any. Sustained relationship with these suppliers also measures how CDC serves the interests of its suppliers
Investment opportunities on areas under the CIAC. CDC actively coordinates with CIAC on initiation, preparation , negotiation and consummation of the contracts within the Clark Civil Aviation Complex (CCAC) area, operated and managed by CIAC. Business enhancement and increased revenue share of CIAC, as well as letters of appreciation measures how the CDC serves its interests
Professional Growth and Development. CDC provides CFZ employees with opportunities for professional growth and development thru various programs and assistance it provides to its Locators/Investors. Job generation and security and employment climate inside the zone determine how CDC serves the interests of the employees
Health Believing in the saying that “health is wealth” CDC has always been at the forefront of a number of health-related projects. Recently, a highly participated Medical and Dental Mission was conducted (02 September 2015) that benefited almost 200 patients of Barangay Macapagal Village, Mabalacat City. This was in partnership with Central Luzon (ENT) Ear, Nose and Throat Association that involved around twenty-one (21) doctors and augmented by an additional four (4) dentists from the 1st Air Division Philippine Air Force that provided medicines such as antihypertension, anti-asthma, antibiotics and multi-vitamins were also distributed to patients.
A number of School-Based Feeding Programs (SBFP) were also sponsored by CDC in order to address under-nutrition, short-term hunger, to promote good health as well as to reduce inequities by encouraging families to send their children to public schools given the incentive of being fed. Among the public schools nearby CFZ that benefitted from this project include: Brgy. Ninoy Aquino Elem. School - 1,122 pupils from kinder to Grade 7 Mabalacat Central School - 160 malnourished pupils Barangay Sapang Bato - 200 children from Sitio Target (mostly Aetas) Amsic Elementary School – 100 school Children.
Instilling a culture of excellence among the youth, specifically to graduating College and Vocational Students of public or private schools. Inspiring highest ranking and wellrounded students nominated by their respective schools by awarding a cash prize, custom made medal/trophy and a special endorsement for those who are 18 years old and above shall be extended by CDC to its partner Clark locator for apprenticeship and/or possible employment. In March and April of 2015 CDC, awarded graduates with excellent records from various Higher Educational Institutions (HEIs) and Technical Vocational Educational Institutions (TVIs) in Pampanga and Tarlac. In its pilot run, a total of 37 graduates (12 HEIs and 15 TVIs) received an award consisting of Ten Thousand pesos (P 10,000.00) each for Bachelors Degree and Five Thousand (P5,000.00) each for Vocational and Technical Graduates.
On 14 July 2015 CDC turned-over books numbering over 1,303 pieces worth about PhP 2.4 Million Pesos to to Tarlac State University, Mabalacat City College, City College of Angeles and Philippine State College of Aeronautics. The donation was made by CDC in appreciation of the critical role played by the aforementioned institutions in fostering literacy to the surrounding manpower and inculcating the importance of the written word as the primary vehicle for learning. Through these books a specialized body of knowledge is made accessible to public school Students
Studies show that an improved physical learning environment in the classroom and the school will help contribute to the attainment of the goal of quality basic education for all. A partnership with SMK Electronics (Philippines) Corporation enabled elementary public schools including Malabanias Integrated School of Angeles City and San Nicolas Elementary School of Bamban, Tarlac to receive fifty (50) chairs each made from recycled pallets.
Providing skills training for the community youth through responsive vocational courses that meet the exacting demands of locator companies inside the Freeport Zone virtually guaranteeing their employment. Dubbed as “STEP-UP“, courses related to high-speed sewing and in the future short-term practical trainings in computer or welding are offered to poor but deserving individuals as a ticket out of unemployment.
Encouraging the spirit of entrepreneurship among the marginalized sectors of our society who because of their inherent physical limitations may find it difficult to look for regular jobs. CDC provides start-up funding to micro enterprises such as “Kabuhayan Karts” for People with Disabilities (PWDs).
Indigenous Peoples (IPs) are given a chance to run their own hollow blocks making facility, “Kabuhayan Stores” for local produce and participate in weekend Market Fairs through its “Aetapreneurship” Program which provides both livelihood and social support. Living up to our philosophy that if you give the natives fish they will eat for a day. But if you teach them how to fish they will feed themselves for life.
Increasing the viability of natural organic green farms with guidance from Private and Government agricultural agencies and possibly marketing the same to meet the supply requirement of employees, restaurants and hotels inside Clark. The following Agricultural Projects that aim to supplement the nutritional needs of the indigent families as well as augment their income from the sales of surplus produce were undertaken in 2015:
This is generally a livelihood program designed to empower the youth entrepreneurs in the communities surrounding Clark. Through this program CDC intends to provide parallel development and to promote inclusive growth within its surrounding communities.
Fulfillment of the commitment to provide wheelchairs to selected persons with disabilities belonging to the less fortunate communities surrounding the Clark Freeport Zone (Angeles City, Mabalacat City, Porac, Capas and Bamban).
The objective of which is “To provide a framework of minimum standards that will improve resource management efficiency and minimize the negative impact of buildings to health and to the environment.” Efforts on this includes provisions and initiatives on roof solar power system, rain catchment and utilization system, decorative blocks/pavers for surface run-off reduction, and other projects that will minimize the impact of climate change. Coverage includes the following: Energy Efficiency Water Efficiency Material Sustainability Site Suitability Solid Waste Management Indoor Environment Quality
CDC issued a Memorandum Circular No. 15- 25-15 dated December 18, 2015 to all stakeholders in Clark i.e. locators, residents, Philippine Air Force, SM City Clark, Bayanihan Stalls, and government entities for the total ban on the usage of plastics and polystyrene (styrofoam) and promoting the use of eco bags and other environment-friendly packaging materials and containers. CDC will implement fully the ‘no to plastic’ use on April 21, 2016 coinciding with the celebration of the Arbor Day.
CDC is strictly implementing its Anti-Smoke Belching campaign by apprehending smoke belching vehicles entering Clark, either government or privately owned. The Public Safety Department is issuing Citation Tickets for smoke belchers (cars, trucks, jeepneys, buses) plying in Clark. This initiative is in compliance with Republic Act 8749 otherwise known as the Philippine Clean Air Act of 1999.
On-going efforts for the formulation of CFZ hazard mapping (earthquakes, typhoons, and landslides, including structural).
Regular monitoring and maintenance of trees is being done as well as the monitoring of land movements (erosions) due to the continuous land development of new and expanding locators of CFZ.
Strict implementation of the Anti-Smoke Belching Law CFZ Integrated Transport System which focuses on the use of electric vehicles as a mode of public transportation within Clark.
Through the efforts of the environmental and CSR departments, continuous programs and projects related to tree planting activities (CDC, locators, environmental groups) as well as seed dispersal programs as part of the CSR projects are being done among the contiguous area of Clark as beneficiaries.
CDC issued a Memorandum Circular No. 15- 10—11 dated September 29, 2016 to all locators for the conduct and submission of a tree inventory report to CDC. This is in view of Executive Order No. 26 signed on 24 February 2011 by President Benigno S. Aquino III declaring the implementation of the National Greening Program (NGP) as a government priority program to reduce poverty, promote food security, environmental stability and biodiversity conservation, and enhance climate change mitigation and adaptation. CDC will validate and evaluate the submitted inventory reports and will geotag and assess the condition of each trees.
CDC started replacing high sodium pressure (HPS) street lights with energy-efficient light emitting diodes (LEDs) for its Phase 1 and 2 replacement program. With this initial phases, CDC reduces its streetlights power consumption by 16% and greenhouse gas (GHG) emissions by 40%.
CDC through Metro Clark Waste Management Corp. is capturing methane gas from the operations of the Sanitary Landfill. Methane gas is one of the most potent greenhouse gas (GHG) that destroys the ozone layer, and contributes significantly to climate change. The captured methane gas is being flared. With sufficient volume in due time, MCWMC will convert methane gas into power
The Clark Development Corporation in partnership with Metro Clark Waste Management Corporation (MCWMC) issued a Memorandum Circular No. 15-03 dated January 5, 2015 for the collection, treatment and disposal of BFLs for free subject to proper packaging and labeling requirements. MCWMC collected at least 27,000 pieces of BFLs from locators and residents in Clark. CDC turned-over 2,002 pieces of busted bulbs and lamps to MCWMC.
Electronic waste or e-Waste contains valuable components such as precious metals that can be recovered through recycling process; however, e-Waste also contains a high proportion of heavy metals and persistent organic pollutants (POPs) that are toxic to human health and the environment when they are released through inappropriate recycling processes. These toxic compounds can leach into soil and water, polluting lakes and streams and making them unfit for drinking, swimming, fishing, and supporting wildlife. CDC properly disposed of its generated eWastes such as defective computers and its peripherals, assorted appliances and consumer electronics in accordance with Department of Environment and Natural Resources (DENR) issued Administrative Order No. 2013-22 (Revised Procedures and Standards for the Management of Hazardous Wastes).
Through the Environmental Permits Department (EPD), DENR Region III, and the Environmental Practitioners Association (EPA) jointly organized and conducted the 12th Annual Recyclables Collection Event in Clark last 26 June 2015. This event aims to promote recycling and materials recovery as viable options to reduce the volume of residual wastes. It also aims to promote awareness among our various small and medium business establishments on proper management of hazardous wastes like busted lamps and bulbs, used oil, used batteries, empty ink cartridges and toners, and electronic wastes (white goods and consumer electronics)